Being completeAbove all things, we put connectivity first. To stay true to that, we are working with and are staying connected to each and every major operator, carrier and aggregator in every single market that we keep our eye on, opening up a combination of convenient delivery channels across SMS, WEB, WAP (in- or out-bound) empowering service providers. All that aside, we have been working to support over 55,000 handsets to cater for as many mobile phone users as possible. Despite every little step that can be skated over, we are simply leaving no stone unturned to achieve a complete, versatile service and hence customer satisfaction!
Added ValueWe want our customers to have an out-of-this-world experience with our services. Every little thing that goes beyond a standard service counts and means something to the qualities of our services. To realize that, we exclusively offer our customers a VAS package that includes free SMS messages, free and premium-charged contents, WAP-enabled download platforms, Multi-language and Location based support, Control of mobile advertisements and other utility services. Such VAS strategies have proven a success for us over the years.
AttentivenessWe always strive to take every step to ensure a good customer experience for every subscriber to our services - from where they sign up for the first time, to learning how to get the hang of our services, to being right in middle of encountering any problems, and to where they want to deactivate a subscription. At all these stages, we have personalized our services with multi-language Customer Service Support, giving our customers convenient ways to contact us for help or voice opinions.